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Explore Our Booking Terms & Conditions

Navigate the essentials of booking your next adventure with South Bound Travels. Understand our terms, conditions, and policies to ensure a seamless travel experience.

Booking Terms & Conditions

Reservation and Payment Policy
To confirm your booking, a deposit is required. Full payment must be completed 30 days before departure. Non-compliance may lead to cancellation.
Cancellation and Refund Policy
Cancellations over 30 days before departure are refundable minus fees. Within 30 days, deposits are non-refundable.
Travel Insurance Requirement
Travelers must secure comprehensive insurance covering cancellations, medical expenses, and other risks.
Booking Modifications
Changes to bookings may incur fees and depend on availability. Requests within 30 days of departure are subject to additional charges.
Traveler Responsibilities
Ensure possession of valid travel documents and adherence to local laws and customs.

Frequently Asked Questions

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What is the deposit amount required for booking?

The deposit amount varies depending on the trip and will be communicated during the booking process.

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When is the final payment due?

The final payment is due 30 days prior to the departure date unless specified otherwise.

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Can I change my travel dates after booking?

Yes, but changes are subject to availability and may incur additional fees.

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Is travel insurance mandatory?

Yes, we require all travelers to have comprehensive travel insurance.

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What happens if I miss my departure?

No refunds are provided for no-shows or missed departures.

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Are there any health requirements for the trips?

Some trips may require a certain level of physical fitness. Please check the trip details.

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What if there are changes to the itinerary?

We reserve the right to modify itineraries due to unforeseen circumstances, providing suitable alternatives.

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How do I contact customer service?

You can reach us at info@southboundtravels.biz for any inquiries or assistance.

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What laws govern the booking terms?

Our terms are governed by the laws of South Africa.

Travel Insurance Essentials

Comprehensive Coverage

Ensure your peace of mind with travel insurance that covers cancellations, medical emergencies, and more.

Financial Protection

Protect your investment by securing insurance that mitigates financial losses due to unforeseen events.

Traveler Responsibility

Travelers must obtain their own insurance to cover potential risks during their journey.

Traveler Responsibilities

Secure Travel Documents

Understand Visa Requirements

Comply with Local Laws

Adhere to Health Regulations

Respect Cultural Norms

Ensure Passport Validity

Carry Necessary Permits

Stay Informed on Travel Advisories

Maintain Personal Safety

Follow Itinerary Guidelines

Prepare for Weather Conditions

Manage Personal Belongings

Be Aware of Local Customs

Communicate with Tour Guides

Adhere to Group Schedules

Respect Wildlife and Nature

Participate in Pre-Trip Briefings

Ensure Travel Insurance Coverage

Understanding Our Liability

Limitations of Liability for South Bound Travels

Governing Law

These terms and conditions are governed by the laws of South Africa. By engaging with our services, you agree that any disputes or claims arising from or related to these terms will be resolved under the jurisdiction of South African courts. This ensures a clear legal framework for both parties involved, providing clarity and consistency in the interpretation and enforcement of these terms.

Our commitment to adhering to South African law reflects our dedication to maintaining the highest standards of legal compliance and customer service. This legal framework supports our operations and helps protect the interests of our clients, ensuring a reliable and trustworthy travel experience with South Bound Travels.